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Refund policy

We want every buyer on MAJEEKLOG to feel safe when they pay. If something goes wrong with an account or a payment, this page explains when you are refunded and how to ask for it. Last updated 2 November 2026.

What we refund

MAJEEKLOG refunds you in these two cases:

  • A bad log. You received an account (a log) that does not work, cannot be accessed, or is not what the listing described.
  • A payment without a log. You paid, and the log was never delivered to you.

In both cases the refund is made once an admin has checked your case and confirmed it.

What counts as a bad log

  • The login details you were given do not work, and the seller cannot fix them.
  • The account is locked, banned, disabled or taken back by someone else when you try to use it.
  • The account is clearly different from the listing, for example the followers, age, niche or country do not match what was described.
  • The email or recovery access promised in the listing is missing or does not work.

How to ask for your refund

  • Open a dispute from the Disputes page as soon as you notice the problem, and say which order it is about.
  • Explain what is wrong in simple words, and attach screenshots or a short screen recording that show the problem.
  • Keep your payment receipt. It helps an admin match your transfer to your order quickly.
  • An admin will review the dispute, may ask the seller to respond, and will tell you the result.

You can also reach support through the contact page or at support@majeeklog.name.ng.

What is not refunded

  • A change of mind after you have received a working account that matches its listing.
  • Problems caused after delivery, such as an account being banned because of how it was used.
  • Money sent to the wrong bank account, or paid outside MAJEEKLOG to someone directly. Never pay a seller directly.
  • Cases where a claim is false or the evidence has been faked. We check every case and may restrict accounts that abuse the process.

Protect yourself

  • Check the listing and the seller's verification badge before you pay.
  • Pay only the account shown at checkout, and upload your receipt.
  • Check the account as soon as you receive it, and report any problem straight away.
  • Never share your password, codes or bank details with anyone in chat.

Read the full rules and regulations and our privacy policy.